Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

Our check-in was quick, easy and a seamless customer experience. The room was modern, clean and really spacious, including the bathroom with good water pressure in the showers. Breakfast at the Garden Terrace was so efficient, well-run and accompanied by an excellent service (where the dishes were cleared away quickly yet discreetly). Lunch at the restaurant was also nice and very affordable. The array of food for breakfast was delicious and scrumptious. I was also impressed that the hot / other food were still being replenished by the Chefs at 10am with closing time at 10.30am. The Staff at Swiss Garden Hotel, Bukit Bintang, KL were welcoming and helpful (with special thanks to Martha, Jasjeet, Tushar, Ekhwan, Mashitah and Mohammed). Thank you all for your warm and genuine hospitality during our stay. The Level 3 pool was a good area to relax and take a cool and refreshing swim. As always, final sincere thanks to the Housekeeping team for a job well done. There are plenty of convenience stores, restaurants and Jalan Alor street food market closeby to the hotel. It's also about a 10 minute walk to the Berjaya Times Square Mall and the 'Imbi' monorail station; or to the 'Pavilion Bukit Bintang' MRT. First time at this hotel and it was a really great experience; I am genuinely sad to be leaving. Hope to be back again. All the Best! Selamat tinggal and Terima kasih!

I stayed here for one day since my flight got delayed and the room was okay. Receptionist worked very slow. We came by 1AM and checked in by 2AM previously we stayed at Hilton garden inn where the checkin process was done within minutes even when I need to pay on cash but in this I paid online still the process was too slow. I bought food from outside but they did not even give me the plates which is ridiculous. But the room was good and pool was excellent and on spot behind the Jalan Alor food street. Very good for a short stay

Beautiful beautiful room! Room 1311. Booked the family room for 2 nights, 8 and 9 Feb 2025, after suffering for a night in one of the worst hotel. Walked there from the worst hotel in about 10mins. Checking in was a breeze, breakfast was meh but acceptable. Room is clean, air is clean, sheets are clean. Was able to request for an additional towel although the room caters for 4 adults, I had my child who is co-sleeping on the double bed. Room is spacious and renovated. This specific hotel has been standing for more than 20 years (I think), they also did their renovation and the rooms were refreshed. I stayed here during my honeymoon back in 2009 and come back here again with my 3 children 16 years later. Children said hands down one of the best hotel that we have stayed and to continue staying there every time we visit KL. Receptionist was friendly, all the staff that I interacted with was good. They were all smiles and was very calm when talking.

The hotel was in a very good location. The rooms were very comfortable, great showers, air con, and general room cleanliness. The staff were always friendly and helpful. We would stay again

Clean, spacious room with efficient air conditioning. Good bathroom. Very large and comfortable bed. The location was great - only a 5 minute walk to "food street" & within walking distance (or a very cheap GRAB taxi if you don't want to walk in the heat and humidity)of many of the main attractions/ malls of KL.